What is your shipping policy?
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Is there a minimum hire value?
We don’t have a minimum order for pick-ups. But for any deliveries we require a minimum $300 order.
Where do you deliver?
Anywhere in Christchurch and North Canterbury plus we can deliver South Island wide (dependant on dates and availability)
We charge per hour for deliveries with a minimum of a 1-hour charge. The fee includes our team delivering and if requested, setting up your furniture on your big day and packing it down when the magic comes to an end.
There are some venues with very difficult access and we need to charge a double delivery surcharge for these:
What is the rental period?
The hire time frame is based on 3 days’ (Generally Friday-Sunday or Saturday-Monday but can be adapted where necessary).
Can we pick up?
Yes, we do allow pick-ups, but we make an assessment on a case by case basis. We need to ensure our products are handled with utmost care to prevent damage.
Do you set the furniture up for us?
We absolutely can, our team can set everything up for you just the way you envisioned, or we can also work in with your wedding planner or stylist.
Is a deposit required?
We require a 50% non-refundable deposit to secure your order with us.
When is the balance due?
21 days prior to your big day. Before this time, you are free make as many changes and amendments to your booking as you like!
Do I need to pay a security bond?
A bond is payable at the time of final payment – this is based on a 20% of your total order. In the event any product is broken or damaged you will be liable to cover the cost of repair or replacement.
What is your cancellation Policy?
Your 50% deposit is non-refundable.
You can cancel up until 21 days prior to your booking date.
Force Majeure, what is your policy?
Run Wild Events do not accept liability for any unforeseen circumstances beyond our reasonable control, such as acts of God, natural disasters, will also not accept responsibility for any accidents or injuries caused during the use of our equipment.
What are your terms of hire?
Having the most magical, memorable Bali wedding ever is the first condition! In terms of the serious stuff.. please read on!
A 50% non-refundable deposit is required to secure all bookings.
Balance payment required 3 weeks prior to the event.
Rental is for 3 days and all furniture will be collected or returned at the conclusion of the 3 day period.
Standard delivery charges are $50 NZD/Hour for smaller items (able to be delivered by one team member) or $80 NZD/Hour for larger items (requiring atleast two team members). Charges are based on the time it takes from Run Wild Events to your specified venue and return. We can factor in time for set up and pack down if required. We can also offer a team member (at the above hourly rate) to stay at your venue throughout your event if furniture requires moving from A to B during your event ie. Ceremony chairs to reception or in the unfortunate event of rain everything can be relocated.
Delivery fees for outside the Christchurch/North Canterbury regions will incur a further fee to cover travel costs – each booking is quoted on a base by base case.
We do not take any responsibility for bad weather on your big day – if you are intending on an outdoors affair we highly recommend having a back up plan, as our products must not be left out in wet weather or overnight.
All furniture must be returned clean and in good condition.
The Hirer accepts responsibility for the repair or replacement of any damaged items and will be billed for this after the event.
Prices are subject to change without notice. Prices will not change for confirmed bookings (this applies only to those who have paid a 50% deposit to secure the booking).