Frequently Asked Questions
How far in advance should I book?
You can book as far in advance as you wish – if it’s available it can be booked!
With that said, if you are wanting to get in over the summer season (aka: the silly season) we recommend getting in sooner rather than later to avoid missing out on your preferred date.
How do I book the items I require?
Send us an email with the items you require, and we will put together a quote for your approval. Your booking is not secured until your deposit has been received.
Is there a minimum hire value?
We don’t have a minimum charge for pick-ups. But for any deliveries we require a minimum $300 order (excluding delivery fee).
How long is the rental period?
The charges are based on a 4 day hire period, typically Friday – Monday, although we do understand this doesn’t always suit therefore this can be adjusted if required outside of the typical Friday to Monday however the charges remain the same. If you require items for longer than the standard 4 days – send us an email and outline your requirements.
Where do you deliver?
Anywhere in Christchurch and North Canterbury plus we can deliver South Island wide (dependant on dates and availability).
We charge per hour for deliveries with a minimum of a 1-hour charge. The fee includes our team delivering and if requested, setting up your furniture on your big day and packing it down when the magic comes to an end.
Can we pick up?
Yes, we do allow pick-ups, but we make an assessment on a case by case basis. We need to ensure our products are handled with utmost care to prevent damage.
Some items are delivery only due to the size and delicacy of the item.
Do you set the furniture up for us?
We absolutely can, our team can set everything up for you just the way you envisioned, or we can also work in with your wedding planner or stylist.
Is the furniture suitable for outdoor use?
Yes, in fine weather our furniture can be set-up outdoors for your event but please keep in mind that it must be stored indoors overnight and in any type of wet weather – no exceptions.
Is a deposit required?
We require a 40% non-refundable deposit to secure your booking with us.
When is the balance due?
21 days prior to your big day. Before this time, you are free to make as many changes and amendments to your booking as you like! (subject to availability).
Do I need to pay a security bond?
A bond is required for every booking with Run Wild Events and is payable at the time of final payment – this is based on 20% of your total order. In the event any product is broken or damaged you will be liable to cover the full cost of repair or replacement.
What is your cancellation Policy?
You can cancel up until 21 days prior to your booking date. Your 40% deposit is non-refundable.
Force Majeure, what is your policy?
Run Wild Events do not accept liability for any unforeseen circumstances beyond our reasonable control, such as weather & natural disasters, we also do not accept responsibility for any accidents or injuries caused during the use of our equipment.
Want to Collab?
We love to team up with other talented local businesses on collaborative projects, please do get in touch.
Drop us a line anytime, we would love to hear from you.